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Overview

Webhooks from our API allow developers to subscribe to real-time notifications for when an inspection report’s status changes, or when the report is complete.

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How to Subscribe

You can add a webhook callback URL when creating orders.

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Payload Structure

Each webhook event provides a structured payload with specific data in a wrapped response. 
{
  "status": "success",
  "code": 200,
  "data": {
      "order_id": "<string>",
      "old_status": "<string>",
      "new_status": "<string>",
      "state": "<string>"
  }
}
Pro Tip: Completed orders include links to:
  • The interactive (web-based) inspection report
  • The PDF inspection report
  • All inspection report data as JSON

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Error Handling

We attempt to deliver webhook payloads three times after the 1st failure with each response attempt spaced five (5) minutes apart.

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Codes

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Order Status

NameDescription
New🎉 Welcome aboard! Your order just landed in our system - we’ll be reaching out to the property owner soon!
Scheduling📞 We’re playing phone tag with the borrower - stay tuned for appointment confirmation!
Scheduled📅 Success! We’ve locked in the perfect time for the inspection. Mark your calendar!
Re-Scheduling🔄 Oops! Minor setback - we’re working on finding a new time that works for everyone!
Re-Scheduled✨ Back on track! New appointment confirmed and ready to roll!
In-progress🔍 An inspector is on the scene, working their magic!
Inspected📸 Inspector’s done their detective work - now we’re connecting all the dots!
QC🎯 Our quality ninjas are making sure everything’s perfect!
Final QC🏆 One last polish to make your report shine!
Prepare Final Report🎨 Putting on the finishing touches - almost there!
Stuck🤔 Houston, we have a puzzle! Don’t worry, our team’s on it!
Complete🌟 Ta-da! Your inspection report is ready for its grand debut!
Canceled👋 This order’s taking a rain check!
Accepted👍 High five! Client’s given us their seal of approval!

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Order State

NameDescription
new🌱 Fresh and ready to grow!
done🎊 Mission accomplished!
canceled🎬 That’s a wrap!